Frequently asked questions
What's the return policy?
We've got a 30-day return policy—so you've got a full month after your order arrives to decide if it's not quite right for you.
To return something, it needs to be in the same condition you received it. That means unused and in its original packaging. You'll also need your receipt or proof of purchase.
Want the full details? Head to our refund page to view our refund policy where we've laid it all out.
When will I get my order?
We work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
We design and pack everything right here in Australia. When it comes to making our pieces, we work with partners both locally and around the world - wherever we can find the right balance of quality craftsmanship and fair pricing. We're pretty picky about who we work with, and we only team up with manufacturers who share our standards for quality and value.
How much does shipping cost?
Shipping costs depend on where you are and what you're ordering. The good news? Spend over $50 and shipping's on us. You'll always see the exact shipping cost before you hit purchase, so no surprises.